FAQ
What is your return policy?
Due to the nature of our products we do not offer returns.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs vary depending on location.
How can I track my order?
Once your order ships, you will receive a tracking number by email, or other preferred method.
Can I change my order after placing it?
This is case dependent but most orders can be modified within 1 hour of placement. Contact support immediately!
Who can I contact for support?
You can reach out to us via the contact form, email us at HydroKinetics Peptides@gmail.com, WhatsApp, or our Contact Us page.
Can I pay with cryptocurrency using PayPal?
You can send cryptocurrency from PayPal to a personal or exchange wallet by using PayPal’s on-chain transfer option. Here’s how:
Open the PayPal app or website and sign in.
Go to Crypto.
Select the cryptocurrency you want to send (for example, Bitcoin or Ethereum).
Tap Send.
Choose Send to a crypto address (external wallet).
Paste the wallet address (or scan the wallet’s QR code).
Select the correct network (this must match the recipient wallet).
Enter the amount you want to send.
Review the details, including the network fee, then confirm.
What should I expect?
Transfers are processed on the blockchain, not instantly.
Delivery time can range from minutes to hours, depending on network congestion.
Network fees apply and vary by coin and network conditions.
Important reminders:
Always double-check the wallet address and network before sending.
Sending to the wrong network or address can result in permanent loss of funds.
Some cryptocurrencies or networks may have minimum send amounts.
Can I pay with cryptocurrency using Cash App?
You can send cryptocurrency from Cash App to a personal wallet or exchange by withdrawing it on-chain. Here’s how:
Open Cash App and sign in.
Tap the Bitcoin tab (₿) on the home screen.
Select Send or Withdraw Bitcoin.
Choose External wallet.
Paste the wallet address or scan the wallet’s QR code.
Enter the amount of crypto you want to send.
Select the transaction speed / fee (standard or priority, if available).
Confirm the transfer.
What should I expect?
Transfers are on-chain and not instant.
Confirmation time usually ranges from 10 minutes to 1+ hour, depending on network congestion.
Bitcoin network fees apply (higher fee = faster confirmation).
Important things to know:
Cash App currently supports Bitcoin only for external wallet withdrawals.
Make sure the destination wallet supports Bitcoin (BTC).
Always double-check the wallet address before confirming—crypto transfers are irreversible.
Cash App may require identity verification before enabling withdrawals.